Loan try ?three hundred and so they told you I’d paid off ?

Yet not towards report they delivered it said I experienced repaid ? whenever i quieried this they then replied and you will told you that they had generated a blunder together with extra ?260 as i had paid back ?sixty, and that i had altogether paid back ? therefore create reimburse brand new ? in addition to ?20 so it’s a great ? reimburse ( I am not sure how bringing ?200 out of ?680 today helps make ?380! )

I emailed them back and quieried which again as i enjoys a personal debt for them back at my DMP getting reduced to MMF and have so far paid back ?265 which have ?26 a great.

They then emailed as well as apologised saying they don’t see I had been investing MMF ( I have emails from their website when you look at the 2012 advising me personally it had been allotted to MMF)

We approached 1mth financing re also affordability claim it returned and you will said they considered they performed everything you proper, but as the a gesture of great usually would refund ?

They told you I had paid MMF ?234 and so i got paid all in all, ? and they would refund ?315 ( nothing more this time around because motion away from goodwill)

You will find answered asking for brand new ?265 I’ve actually repaid MMF, compensation to the harassment I’d out of MMF ( constant texts and you can characters and you can threats out-of ’embarrassing household visits’ calls to function and you will informing my personal associates just who they certainly were) attract into money paid-in error so you can MMF, together with harmony owed to MMF created of and my personal borrowing document up-to-date and this debt taken out of they.

You think I will take which to your FO, We have all the characters going back to 2012 whenever i registered the DMP which have characters the past and you may onward advising me personally 1mth loan had sent they in order to MMF then stating it had been an mistake plus they hadn’t and then afterwards saying it had been, at some point some other DCA is inside ( understanding?)

Most of the email it publish myself have an alternative amount on it – they don’t appear to have a clue! Their own sims you should never add up!

I have questioned installment loans for Virginia them to come back to me personally for the data made clear and you will a final give prior to I check out the FO.

Region was to accept an existing mortgage that was the very last you to definitely I desired to settle so now entirely PDL 100 % free just after numerous years of agony and you can acquired more ?1800 inside my savings account

Keeps other people obtained which from Wonga? We just reported around three weeks ago but really these represent the only ones staying me ‘updated’

Unfortunately, the study are bringing more than asked, so we can not yet offer an answer to the complaint. We appreciate your patience and you will apologise for inconvenience that the delay might cause. I carry out our better to handle complaints on the buy you to definitely we located him or her. We have been currently feeling high volumes off grievances and so if the we cannot react within 2 months, we shall get in touch with one explain the delay and information when you will discover an answer. While you are unhappy towards progress of the complaint during the one to phase, you can recommend it to the Financial Ombudsman Service. Best wishes, Support service 0207138 8330 Wonga

Wonga is actually an investing sort of WDFC Uk Minimal. Joined when you look at the England and you will Wales. Joined Number: 6374235. Inserted Address: 88 Crawford Highway, London, W1H 2EJ. Authorised and managed of the Economic Conduct Authority lower than registration matter 671454. You could e mail us in terms of all the requests within

Sunny (my personal merely triumph so far) – given out more ?2200 in the day 8 from my personal ailment. The brand new criticism is never published to new FO. Thank you for the advice to your right here.